CONSENT TO RECEIVE COMMUNICATION

Last updated June 25th, 2022


By providing your consent, you agree to receive communications from us across various channels, including email, text messages (SMS), phone calls, WhatsApp, other messaging platforms, as well as automated messages, bots, and AI agents. These communications may include, but are not limited to:

Transactional Communications: Order confirmations, shipping updates, appointment reminders, account notifications, and other essential messages related to services you've requested.

Marketing Communications: Promotional offers, discounts, product updates, and marketing content tailored to your preferences.

Message frequency may vary depending on your interactions with us and the services you use.

Message & Data Rates: Standard message and data rates may apply. These rates are determined by your mobile carrier or internet provider and are beyond our control.

Help & Opt-Out: You can reply HELP for assistance or STOP to opt-out of receiving any further messages. If you opt out, you may stop receiving both transactional and marketing messages, unless essential communications are required (e.g., order-related updates).


Privacy & Legal Compliance

  • TCPA (Telephone Consumer Protection Act): By opting in, you consent to receive messages in compliance with the U.S. Telephone Consumer Protection Act (TCPA).

  • A2P 10DLC: Your consent also covers communications sent via A2P 10DLC messaging services, in compliance with U.S. regulations.

  • GDPR (General Data Protection Regulation): For users in the EU, your consent is in compliance with GDPR, ensuring secure data processing for authorized purposes.

  • PECR (Privacy and Electronic Communications Regulations): For users in the UK, we comply with the Privacy and Electronic Communications Regulations (PECR) related to text messages and other messaging communications.

  • United States: CAN-SPAM Act (2003)

  • Canada: CASL (Canada’s Anti-Spam Legislation)

  • Australia: Spam Act (2003)

  • New Zealand: Unsolicited Electronic Messages Act (2007)

  • India: Digital Personal Data Protection Act (2023, in progress)

 

These communications may be sent manually, through automation, bots, or AI agents, as part of our efforts to provide you with timely and relevant information.

For further details on how we use your data, manage your preferences, and to review our full privacy policy, please click links on the bottom


Notes on Compliance:

Automation, Bots & AI: The updated wording clearly includes automated messages, bots, and AI agents as channels through which communications may be sent.

Multiple Communication Channels: email, SMS/text, calls, WhatsApp, and other messenger services.

Opt-out and Help: Users are given a clear way to opt out and seek help, essentially for TCPA and other regulations.

This should cover all the communication methods used while maintaining compliance.

All communications are complaint, to our best efforts and knowledge with various local, national and international regulatory and legal requirements. We are committed to deliver transparent, consensual, accurate and complaint communications.

Acknowledge the various bodies such as the following and make use of AI to guide us with compliance and keep abreast to the best we can without being a full time legal firm.

These include and not limited to:

United States:

Federal Trade Commission (FTC)

Federal Communications Commission (FCC)

Securities and Exchange Commission (SEC)

Federal Reserve and Consumer Financial Protection Bureau (CFPB)

State Attorneys General: Varies by Each state which has its own consumer protection laws and may enforce them independently.

Europe:

European Commission (EC)

National Data Protection Authorities (DPAs): Each EU member state has its own DPA that enforces GDPR and other data protection laws.

European Securities and Markets Authority (ESMA)

National Consumer Protection Agencies: Each country has its own consumer protection agencies that enforce local laws.

International:

International Chamber of Commerce (ICC)

World Intellectual Property Organization (WIPO)

OECD (Organisation for Economic Co-operation and Development)

For detailed information on how we use your data, how to manage your preferences, and our full privacy policy, please click here to view our full

Privacy Policy and Terms of Service or should you wish to opt out